Terms of Service

These Terms of Service ("Agreement") govern the relationship between Pavost ("Service Provider"), operated by Chris Ikharo, and any individual or entity ("Client") that engages Pavost for consulting services.

By engaging Pavost for any service — whether through a signed proposal, purchase order, or written confirmation — the Client agrees to be bound by this Agreement.

Pavost provides the following consulting services:

• AI Leverage Workshops: Structured facilitated sessions (half-day or full-day) to identify and prioritize AI leverage opportunities within the Client's business.
• AI Strategy Advisory: Ongoing retainer-based strategic advisory including regular sessions, async support, and architecture guidance.
• AI Implementation: Fixed-scope project work to design, build, and deploy AI-assisted workflows and systems.
• Speaking and Workshops: Keynotes, panels, corporate workshops, and executive briefings as agreed per event.

Specific deliverables, timelines, and pricing for each engagement are outlined in a separate proposal or statement of work ("SOW"), which forms part of this Agreement.

Fees are set out in each SOW. Unless otherwise agreed:

• Workshop fees are invoiced in full prior to the session date
• Advisory retainers are invoiced monthly in advance
• Implementation projects are invoiced 50% on commencement, 50% on delivery
• Speaking fees are invoiced per event; a non-refundable deposit may apply

Payment is due within 14 days of invoice unless otherwise specified. Late payment attracts interest at 2% per month on the outstanding balance.

All fees are quoted in US Dollars unless otherwise specified in the SOW. Bank transfer details are provided on each invoice.

Unless otherwise agreed in writing:

• Pavost retains ownership of all methodologies, frameworks, templates, and tools developed or used in the course of providing services.
• Deliverables specifically created for the Client (reports, workflow documentation, custom implementations) transfer to Client ownership upon full payment.
• Pavost retains the right to use anonymized and aggregated insights from engagements to improve services and develop general frameworks, provided no confidential information is disclosed.

Each party agrees to keep confidential all non-public information disclosed by the other party in connection with the services ("Confidential Information"). This obligation survives termination of this Agreement for a period of three (3) years.

Confidentiality obligations do not apply to information that: (a) is or becomes publicly available without breach of this Agreement; (b) was known prior to disclosure; (c) is independently developed; or (d) is required to be disclosed by law.

The Client agrees to:

• Provide accurate information necessary for the services
• Make relevant stakeholders available for workshops and advisory sessions
• Provide timely feedback on deliverables
• Ensure that any data or materials provided to Pavost do not infringe third-party rights

To the maximum extent permitted by applicable law, Pavost's total liability for any claims arising under or related to this Agreement shall not exceed the total fees paid by the Client in the three months preceding the event giving rise to the claim.

Pavost shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.

Pavost provides strategic advice and recommendations. The Client is solely responsible for the decisions made and actions taken based on Pavost's advice.

Either party may terminate an engagement with 30 days' written notice. Advisory retainers may be terminated at the end of any monthly billing period with 30 days' notice.

In the event of termination, the Client shall pay for all work completed up to the termination date. Non-refundable deposits are non-refundable regardless of termination cause.

Pavost may terminate immediately for material breach of this Agreement, non-payment, or conduct that is harmful to Pavost's reputation.

This Agreement is governed by the laws of the State of Delaware, United States. Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved within 30 days, disputes shall be submitted to binding arbitration under the rules of the American Arbitration Association.

This Agreement, together with any applicable SOW, constitutes the entire agreement between the parties and supersedes all prior agreements, representations, and understandings. Amendments require written agreement signed by both parties.

Contact: hello@pavost.com